Caller ID
- How to activate the "Caller Identification" function?
- I activated the "Caller Identification" function, but why are there still some numbers unknown?
- Is there going to pop up a dialog, when there's an incoming call?
- Why is “Call Blocking & Identification” turned off? Why can’t I find it?
- Can Whoscall provide information about unknown numbers?
- Does Whoscall identify SMS as well?
Spam & Block
- How to activate the “blocking” function?
- Can Whoscall block Unknown numbers?
- Can Whoscall block the phone call starting with certain numbers?
- Why would I receive calls from numbers that I had already blocked?
- Can I block or report numbers through the pop-up dialog?
- Can Whoscall block SMS?
Database auto-update
Widget
Account
Subscription
- What subscription plans does Whoscall currently offer?
- Why is Whosall Premium on iOS different from on Android?
- Where can I adjust my subscription plan? Where can I find it in the App?
- Why is the subscription status in the Whoscall app different from the status of the App Store plan after adjusting the subscription plan?
- Why do I still see the purchase page of the "Premium Plan" after I have purchased the "AD-Free Plan"?
- I just want to use the free trial, why am I charged?
Backup your app data
Others
- Why does “Call Blocking & Identification” often turn off automatically?
- What can I do if there is an error that occurred while updating the offline database?
- Why do I get a message that says ”An unexpected error has occurred.” when using my iPhone to look up a number, update the database, manually block a number or turn on the “Call Blocking & Identification”?
- What regions does Whoscall support Offline databases?
- How can I report a number?