Why is “Call Blocking & Identification” turned off? Why can’t I find it?

If your "Call Blocking & Identification" option is disappeared, please kindly try to

1. Uninstall Whoscall
2. "Reboot" device (please follow the instruction on https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios )
3. Reinstall Whoscall again and follow the on boarding instructions.

Following the instruction above, the abnormal condition should be solved.
If the problem remains, please write us to [e-mail] to let us know.

Whoscall team found that iOS 14.5 / 14.5.1 will cause "Calling & Identification" to disappear. Apple has already fixed this issue in iOS 14.6; thus, may we remind you to update your system to the latest version to solve this problem. If you need any help or further information, please let us know by contacting us via [e-mail].